Netflix initially started as a DVD rental service and grew, but it soon encountered a crisis with video streaming technology. Nevertheless, it wasn’t feasible to abruptly abandon the existing business and transition to a digital distribution model, highlighting the significant conflict involved! Video streaming technology is not a complementary service to DVD rental; rather, it serves as an alternative. When expanding or improving a business, it’s crucial to clearly understand the defining attributes of the target product or service. Burgers and french fries complement each other, while burgers and chicken sandwiches are substitutes. - Joseph’s “just my thoughts”
Trust acts as glue, binding individuals’ needs, while money operates like a magnet; when distance is introduced, it attracts unwanted elements. Essentially, trust enhances efficiency, whereas money, in the absence of trust, leads to avoidable expenses. When money substitutes for what trust should fulfill, inefficiency and waste significantly increase. - Joseph’s “just my thoughts”