The market exists in our minds. Spatial and physical markets are exactly aligned with our brain’s perceptions. If you think small, the market remains small, and if you think big, the market expands. To broaden people’s perceptions, my thoughts must first be large and powerful. When my thoughts collide with those of others, perceptions shift, and markets fluctuate in sync with these new perceptions. That’s why we want to use media to send our messages to the public. It’s also why I need to examine my thoughts carefully before developing markets and understanding them. If I think small, the market also shrinks. Think big and powerful. - Joseph’s “just my thoughts”
Companies that experience growth stagnation have a loss of customer-centricity. Customer-centricity doesn't mean giving in to every customer request. Still, it does mean putting the customer's perspective, rather than the company's leaders or organization, first when making important business decisions. - Joseph’s “just my thoughts”