Consilience. When information is gathered to form knowledge and then used to gain insight through inspiration, it becomes wisdom. The world we live in is now multidimensional and a complex system. You can’t correctly interpret and understand it using only the simple patterns of a limited worldview. After collecting and discarding fragments of information and scattered knowledge, we must reconnect them to discover new patterns. Consilience is the ability to see wisely in a world filled with significant volatility and uncertainty. It’s a world where mistakes are easy to make if we only focus on one side. - Joseph’s “just my thoughts”
Companies that experience growth stagnation have a loss of customer-centricity. Customer-centricity doesn't mean giving in to every customer request. Still, it does mean putting the customer's perspective, rather than the company's leaders or organization, first when making important business decisions. - Joseph’s “just my thoughts”