When leaders are busy, organizations are at risk. Leaders who don’t acknowledge reality, who can’t make decisions and let time pass during conflicts, who can’t trust others, and who intervene in even minor matters exemplify incomparably incompetent leaders who disguise themselves with their own integrity to avoid failure. Leaders who fail to recognize their limitations and cannot delegate their responsibilities to others will harm both themselves and the organization while they keep their positions. - Joseph’s “just my thoughts”
Believing that customers and consumers are identical can be misleading. These two terms are fundamentally different. For instance, parents don’t purchase a diaper after trying it on themselves, and pet owners don’t eat pet food before buying it. When the buyer is distinct from the actual user of the product, it’s crucial for sellers to approach product strategy and purchasing considerations with this distinction in mind. Often, we engage in business without fully understanding the nature of the products involved, which can lead to failure. - Joseph’s “just my thoughts”