Attention and pain greatly influence customers’ willingness to pay. Nobody likes to wait. If customers search for products on an online store and receive instant results, they value it. But if they have to wait, it’s a different story. Showing a blank white screen causes customers to leave the site. However, if an animated circle indicates the connection is active, customers are more likely to wait. Additionally, displaying the search process, such as showing that results are being generated, helps customers wait more patiently. In fact, customers often wait with anticipation. Transparency helps ensure that customer interest remains positive and doesn’t turn into frustration. - Joseph’s “just my thoughts”
Design ethics is an essential field of study. You may wonder if ethics play a role in design, but they are crucial, particularly in terms of addiction. Slot machines, for example, are four times more addictive than other gambling games. This heightened addiction is mainly due to the variable rewards these games provide. Some designers view this addiction as a means to increase profits. A classic example is a screen with an infinite scroll function, which can lead to excessive time consumption. This occurs because the game’s rewards are unpredictable, and some designers tie this addiction directly to revenue generation. Therefore, ethical considerations are vital across all domains. - Joseph’s “just my thoughts”