Cognitive Structure: Humans naturally avoid complicated or confusing interfaces. If all headlines in a newspaper are the same size as the body text, they won’t seem inviting to read. The human brain is built to operate efficiently. However, human cognitive abilities often don’t reach their full potential. Any interface that goes against this instinct is likely to fail. No one enjoys taking tests every day, right? To increase sales in an online shopping mall, it’s important to provide an interface that requires minimal mental effort from consumers. To protect the environment, instead of setting “spoons or forks” as the default delivery option in a food delivery app, offering a choice to select separately can help reduce waste. To promote positive consumer behavior, create a comfortable environment; to discourage negative behavior, make the process complex and frustrating. - Joseph’s “just my thoughts”
What constitutes good content? The deliverable content to the public can be classified into two main categories. “Content that only I want to know” and “Content that I want others to know”. The former is usually a secret core value and the latter might be a lesson that needs to be learned and desires others to know. Criticism that cuts to the heart of the matter and that everyone agrees with will spread more quickly to the community. On the other side content that only I want to know won't spread easily to avoid competitors although the content is simultaneously precious to me. Even good content doesn't get shared widely and quickly. Instead of concentrating our endeavors on well-done production, we have to analyze the character of the content and consider the delivery method that fits the content. - Joseph's “just my thoughts”