A significant part of the business involves a productivity problem, and humanity has addressed this issue through the use of tools. During the era of industrialization, machines served as the primary tools of production, but in the information age, software has largely supplanted hardware. Additionally, smartphones have made both hardware and software more accessible. These digital tools, known as apps, are easy to duplicate and distribute; however, they only become impactful in reality when the hardware, referred to as a computer, is widely distributed. Yet, the reality remains that humanity still doesn’t fully understand the tools at its disposal. As people don’t recognize the true potential of a smartphone, don’t they simply use it only as a phone book, right? - Joseph’s “just my thoughts”
Leaders delegate, while bosses manage. Organizations that have numerous meetings and extensive reporting are led by bosses, not leaders. Another factor contributing to this phenomenon is that the work being performed is viewed not as a product but as a project. Product work emphasizes customer experience, whereas project work relates to compliance deadlines. Consequently, project work involves many meetings and reporting. Dysfunctional organizations are characterized by excessive meetings, while successful organizations prioritize conversations over meetings. - Joseph’s “just my thoughts”