A hotel in the United States operated a call center to serve customers. The top call center employee received an additional bonus equal to one-third of their monthly salary. However, the same person was always the best employee. Here’s a question: for a company’s performance to improve, should bonuses go to those who perform well or to those who do not? Giving bonuses to underperformers can boost overall performance. The top employees are already performing at their best; their performance doesn’t significantly change. Just as paying a singer more doesn’t necessarily mean they sing better, paying less doesn’t mean they sing worse. In call centers, the best employees should be promoted to higher ranks and receive higher base salaries, not just bonuses. Offering bonuses primarily to those who are directly affected by them is the right motivational strategy. The purpose of a bonus is to influence those who can still improve, not to reward those already excelling. Money is simply a fundame...
A Korean AI company developed a language-learning AI for a 5-year-old, splitting it into two systems: one displaying only children’s videos and the other showcasing YouTube videos. After two months of learning, the company was eager to assess the results. They found that children using YouTube, with fewer restrictions, had better language-learning outcomes than those who watched only children’s videos. This raised a thought in me: parents’ efforts to protect their children from certain influences may stem from an unreasonable desire. Striving for perfection can feel woefully inadequate in this world. Isn’t the essence of education about equipping individuals with the knowledge of right and wrong and guiding them to maintain their humanity? - Joseph’s “just my thoughts”