In our society, there are accepted ways to communicate messages. Messages that don’t follow this format are often rejected or ignored by the public. If CEOs or politicians don’t understand this communication format and fail to deliver their messages effectively, people won’t understand them, which can harm the relationship. Meetings like those of accounting, the board of directors, and general shareholders meetings are examples of these communication formats. We need to learn the correct format first so we can express ourselves clearly. You could attend a swimming competition in a suit, but since it would seem funny, a leader must understand this formality well to be effective. - Joseph’s “just my thoughts”
The reorientation and expansion of a business should be planned and decided in terms of customer synergies, not company synergies. It may be more successful to offer a customer who buys apple jam an extra slice of bread to spread it on than to provide a customer who buys apple jam an extra jar of peach jam. It's easier for the jam seller to give away an extra jar of jam, but for the customer, the bread is more valuable than the jam. - Joseph’s “just my thoughts”