If thinking is categorized practically, it can be broadly split into ‘volitional thinking’ and ‘instrumental thinking.’ Volitional thinking involves the belief that to succeed, a person must have a strong will to overcome hardships and obstacles. Self-improvement falls under this category. However, to actually overcome hardships and obstacles, it is instrumental thinking that drives us to consider that we need ‘tools’ to get past them. In other words, it’s like how carpenters build houses: they construct the structure, but tools are what make it possible. There is no carpenter without tools. Both are essential for success, but if I had to emphasize one, focusing on instrumental thinking is more advantageous. - Joseph’s “just my thoughts”
The reorientation and expansion of a business should be planned and decided in terms of customer synergies, not company synergies. It may be more successful to offer a customer who buys apple jam an extra slice of bread to spread it on than to provide a customer who buys apple jam an extra jar of peach jam. It's easier for the jam seller to give away an extra jar of jam, but for the customer, the bread is more valuable than the jam. - Joseph’s “just my thoughts”