Netflix initially started as a DVD rental service and grew, but it soon encountered a crisis with video streaming technology. Nevertheless, it wasn’t feasible to abruptly abandon the existing business and transition to a digital distribution model, highlighting the significant conflict involved! Video streaming technology is not a complementary service to DVD rental; rather, it serves as an alternative. When expanding or improving a business, it’s crucial to clearly understand the defining attributes of the target product or service. Burgers and french fries complement each other, while burgers and chicken sandwiches are substitutes. - Joseph’s “just my thoughts”
A good manager needs to grasp human needs before they can act virtuously. Focusing on morality without addressing desires leads to an authoritarian organization. Authoritarian structures are detrimental because they stifle individual spontaneity. Organizations that suppress this spontaneity face excessive costs and are likely to fall behind in competition. - Joseph’s “just my thoughts”