The Paradox of Development. In 2008, Google created a system to predict flu outbreaks in advance. Initially, the tool accurately forecasted when and where the flu might occur. However, in 2013, a new feature was added that suggested related search terms. As a result, searchers began inputting their queries less carefully, which led to a decline in the system’s predictive performance. Although improvements have been made since then, this example illustrates how enhancements in one area can cause failures in another. Therefore, it seems like we gain by losing, and often lose by gaining. - Joseph’s “just my thoughts”
The Japan Airlines that no one thought would ever recover. It was the biggest corporate bankruptcy in Japan. When Kyocera Group Chairman Emeritus Kazuo Inamori took the helm to save Japan Airlines, his priority was to reform the mindset of the employees. Whenever he could, he gathered all employees for lectures on mental reform, and executives were required to attend a separate lecture on mental reform given by Kazuo Inamori every Thursday without exception. The employees' frustration was palpable, but the company returned to the stock market after two years and eight months. There is no magic in running a company. Attitude and mindset are everything. - Joseph's "just my thoughts"