Netflix initially started as a DVD rental service and grew, but it soon encountered a crisis with video streaming technology. Nevertheless, it wasn’t feasible to abruptly abandon the existing business and transition to a digital distribution model, highlighting the significant conflict involved! Video streaming technology is not a complementary service to DVD rental; rather, it serves as an alternative. When expanding or improving a business, it’s crucial to clearly understand the defining attributes of the target product or service. Burgers and french fries complement each other, while burgers and chicken sandwiches are substitutes. - Joseph’s “just my thoughts”
The phenomenon of making choices that contradict one’s genuine feelings in order to avoid isolation or blend in with others is termed the “Abilene Paradox.” Such paradoxes occur when a group’s choice results in unfavorable outcomes, even as a member publicly endorses it while secretly criticizing the group’s original decision. This situation often arises from individuals’ fear that voicing their discomfort may disturb others, particularly in settings that suppress authentic emotional expression. This underscores the difficulty of effective organizational communication and emphasizes the vital role that leadership plays in any organization. - Joseph’s “just my thoughts”