Joseph's "Just My Thoughts"

We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"

Questions. Who is the biggest threat to GM? 1. Hyundai Motor 2. Tesla 3. Google 4. Consumer Well, how about this? 1. Which gasoline car should I buy? (Competitor: Hyundai Motor) 2. Should I buy an electric car or a gasoline car? (Competitor: Tesla) 3. Should I buy an autonomous car? (Competitor: Google Waymo) 4. Should I buy a car? (Destroyer: Consumer) In this context, the biggest threat to GM is a shared car service company like Uber. Innovative technologies trigger market change, but business models are ultimately the most creative and disruptive. Innovative technology comes next. The biggest causes of business problems are business models first, and the second is business models too. In other words, the key to success is the same. The original business model has to change and evolve. - Joseph's "just my thoughts"