When leaders are busy, organizations are at risk. Leaders who don’t acknowledge reality, who can’t make decisions and let time pass during conflicts, who can’t trust others, and who intervene in even minor matters exemplify incomparably incompetent leaders who disguise themselves with their own integrity to avoid failure. Leaders who fail to recognize their limitations and cannot delegate their responsibilities to others will harm both themselves and the organization while they keep their positions. - Joseph’s “just my thoughts”
In 2019, the coffee shop franchise Banapresso had 47 branches in Seoul, 35 of which were concentrated in the Gangnam and Seocho districts. There were even other Banapresso stores within 200 meters of each other. It was denser than Starbucks. 100% of orders were placed through kiosks and mobile apps. The elders thought it would be hard to place an unattended order, but when they tried it, they were impressed with how seamlessly they were connected to the register. An Americano costs KRW 1,500 (about USD 1.27). There was only one employee. Everything was ordered at the touch of a button and the coffee was served within 40 seconds. All the bread was made at a nearby headquarters and distributed in batches. Banapresso was the antithesis of a traditional coffee franchise. Its parent company is an IT company that operates a ride-hailing app. The same business can be completely transformed into a different business model, due to the interpretation and context. - Joseph’s “just my thoughts”