As a result, it is easy to justify a motive or process. Consequently, individuals who distort motives or processes excel at rationalizing their own mistakes and often misrepresent and belittle the original intentions of others. Such a person is adept at criticizing others, lamenting poor outcomes, and frequently exposing an underlying greed for regret. This individual effectively repels assistance from those around them, yet wonders why many betray him or her and depart. They also attempt to overlook the presence of greed at the core of their actions. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"