It is said that men put their words in their hearts, and women put their hearts in their words. Men simply want to present the facts, while women seek empathy. Men speak to solve problems, but women talk to relieve their minds. Although the language used is the same, the grammar of the mind works is often different. Even if their expressions differ, both are necessary; because they are different, we don’t need to build walls. It’s hard, but accepting ‘difference’ opens up a new world. Therefore, the first step to happiness is communication. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"