People don’t work efficiently at first. Efficiency comes from trial and error. In other words, if you don’t try, your chances of becoming efficient are slim. The navigation system only works when the destination is entered. More importantly, it only functions well when the starting point is input accurately. The system recognizes the starting point automatically and guides you to the destination, but if the origin is wrong, problems will occur. Change, growth, and progress only happen when you confirm your identity. You need to ask more than ten people around you to understand who you are. The most reliable method is to look in the mirror and wipe away the stains from your face. If you try to remove a stain by guessing, you might sometimes succeed by luck, but that’s just called ‘hard work.’ - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"