Life is a journey to find intersections. It’s about discovering commonalities between two different attributes: what I want to do and what I am good at, what I recognize and what others recognize, and what I have to do and what I want to do. Knowing your identity well increases your chances of success. However, many people focus only on what they want to do. This mindset can weaken the connection between me and others. We live each alone in this world, but not completely alone. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"