Value of Quantity: A phenomenon where the quality of a system changes once the amount of a single element surpasses a certain threshold. For example, if a restaurant that can normally serve up to 50 guests per day consistently has 100 customers daily, the capacity limit expands, and the quality of service improves. Of course, if they respond poorly, the service quality can decrease, but the outcome depends on the restaurant’s internal capabilities. Success or failure hinges on how we manage the excess amount beyond our capacity. Stock prices also depend on trading volume. Stocks tend to change their behavior only when a specific trading volume is reached. The good news is that stock prices can spike abruptly, but if the volume isn’t high enough, they can quickly fall. A person who reads 100 books has a different literacy level than someone who has read 10,000. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"