When building a wall with stones, the large stones are stacked, the small stones are filled in the gaps, and the spaces between the stones are filled with smaller stones and the final layer of sand. Although the elements that make up the wall vary in size, their roles are fixed, and each performs its part. None of them is useless. Management is the act of bringing together different characteristics and harmonizing them into one. There is no one worse than me; there is only me who ignores others. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"