If thinking is categorized practically, it can be broadly split into ‘volitional thinking’ and ‘instrumental thinking.’ Volitional thinking involves the belief that to succeed, a person must have a strong will to overcome hardships and obstacles. Self-improvement falls under this category. However, to actually overcome hardships and obstacles, it is instrumental thinking that drives us to consider that we need ‘tools’ to get past them. In other words, it’s like how carpenters build houses: they construct the structure, but tools are what make it possible. There is no carpenter without tools. Both are essential for success, but if I had to emphasize one, focusing on instrumental thinking is more advantageous. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"