Real change happens so quickly that we often don’t notice when it occurs. The changing of seasons is a good example. Clearly, winter and spring are very different. It’s hot during the day and cold at night, but when we see spring flowers blooming along the roadside, we realize spring has arrived. We tend to think that big changes will feel different, but sometimes small signs reveal the change. For instance, when our foreheads sweat even with little movement, we recognize that the temperature is getting warmer. What changes might you not notice or recognize? Perhaps your weight? - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"