Chain Reactions and Links: A phenomenon where one event continuously influences subsequent events, connected by a common link. For example, when the central bank raises the base rate, interest rates at private banks increase, which raises the cost of loans for citizens and leads to higher prices. Interest from central banks, interest from private banks, interest on loans from citizens, and increased production costs are all interconnected, so a change in one part affects the entire system. This is a chain reaction. A decline in one area can cause missed revenue opportunities because everything is connected. The link creates this connection. In the example above, the link is the act of borrowing money, which is essentially a loan. To stop the chain reaction, you must identify and break the link in the chain. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"