In the animation “Finding Nemo,” the main character, Nemo, asks questions about the sea and where he lives. “What is the sea?” Hearing this, the dolphin puts Nemo on its back and jumps over the water to reveal her world. When you are in the sea, you do not know what the sea is. However, when you rise above the surface, you can see that the sea is a place where water gathers at a low level, and above it are air and land. She eventually realizes that she is also on the ground with water. If you want to understand the essence and grasp the reality, you must step out of the place you belong to for a while. Further development and reform can be expected. - Joseph’s “just my thoughts”
We all know that seeing your business through the eyes of your customers increases your chances of success. But most of us mistakenly think we're seeing it from the customer's perspective while we see it as a supplier rather than a customer. Uber and Airbnb executives regularly use their services as customers. Try getting your family to buy your product or service. The more non-face-to-face the transaction, the more detailed the information the customers have about the sellers. If not about the product information, at least about the purchasing information. It doesn't matter how good your product is if they don't buy it, that's it! - Joseph’s "just my thoughts"