Netflix initially started as a DVD rental service and grew, but it soon encountered a crisis with video streaming technology. Nevertheless, it wasn’t feasible to abruptly abandon the existing business and transition to a digital distribution model, highlighting the significant conflict involved! Video streaming technology is not a complementary service to DVD rental; rather, it serves as an alternative. When expanding or improving a business, it’s crucial to clearly understand the defining attributes of the target product or service. Burgers and french fries complement each other, while burgers and chicken sandwiches are substitutes. - Joseph’s “just my thoughts”
Leaders delegate, while bosses manage. Organizations that have numerous meetings and extensive reporting are led by bosses, not leaders. Another factor contributing to this phenomenon is that the work being performed is viewed not as a product but as a project. Product work emphasizes customer experience, whereas project work relates to compliance deadlines. Consequently, project work involves many meetings and reporting. Dysfunctional organizations are characterized by excessive meetings, while successful organizations prioritize conversations over meetings.
- Joseph’s “just my thoughts”
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