Value of Quantity: A phenomenon where the quality of a system changes once the amount of a single element surpasses a certain threshold. For example, if a restaurant that can normally serve up to 50 guests per day consistently has 100 customers daily, the capacity limit expands, and the quality of service improves. Of course, if they respond poorly, the service quality can decrease, but the outcome depends on the restaurant’s internal capabilities. Success or failure hinges on how we manage the excess amount beyond our capacity. Stock prices also depend on trading volume. Stocks tend to change their behavior only when a specific trading volume is reached. The good news is that stock prices can spike abruptly, but if the volume isn’t high enough, they can quickly fall. A person who reads 100 books has a different literacy level than someone who has read 10,000. - Joseph’s “just my thoughts”
McDonald’s main menu featured barbecue, and the hamburger was one of 27 items. McDonald’s provided a system for customers to order directly, pick up a hamburger after a while, and serve the food on a plate rather than in a wrapper. When they faced stagnant business, they looked back at the cause and found that 80% of sales came from hamburgers, French fries, and beverages. It took a long time to reduce the menu and switch from plates to wrappers. The past holds back the present and the future. Poor success also involves the burdens of the past.
- Joseph’s “just my thoughts”
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